The developers behind Dune: Awakening, Funcom, issued a formal apology following a recent update that inadvertently caused significant disruptions for players. The patch, designed to modify the layout in the deep desert, unexpectedly turned what was meant to be a PvE zone into a PvP hotspot, resulting in many players losing their bases and equipment.

Earlier this week, Funcom rolled out another update aimed at refining the endgame experience, especially for those favoring PvE activities. This update introduced features such as Tier 6 resource farming and improved chances for obtaining unique loot drops in the deep desert. These changes are part of an ongoing effort to balance the game’s PvP and PvE elements, following community feedback that labeled the endgame environment as overly toxic, largely due to griefing behaviors.

Despite intentions for a controlled change, an oversight during the update process caused the layout switch to occur prematurely, impacting players unexpectedly. The developers clarified that the change was supposed to be synchronized with the next Coriolis cycle, but internal miscommunication led to the unintended consequences. Recognizing the severity of the issue, Funcom expressed deep regret and assured players that they are revising their internal procedures to prevent similar incidents.

To address the losses, Funcom announced it is actively working to reimburse players for their missing vehicles and items. These reimbursements are expected to appear in players’ in-game ‘claim rewards’ tab by the end of the week. The studio also emphasized their commitment to combating cheating and exploits, revealing that they have already taken action against hundreds of cheaters involved with third-party hacks, client modifications, or in-game exploits. Moving forward, they plan to bolster security measures, including enhanced server-client communication protocols and thorough testing to prevent future breaches.

The company reaffirmed its zero-tolerance stance on cheating, encouraging players to report any suspicious activity through proper channels. Although some issues are difficult to replicate and resolve, Funcom is developing new tools to improve the process of reimbursing players affected by bugs, especially those who have lost vehicles or resources.

Since launch, Dune: Awakening has enjoyed impressive success, boasting a ‘very positive’ rating on Steam. Within hours of its release on June 10, the game attracted over 142,000 concurrent players, reaching a peak of nearly 190,000 earlier this month, and surpassing 1 million players overall. This rapid popularity makes it Funcom’s fastest-selling game to date, earning an 8/10 in reviews and cementing its position as a major title in the survival MMO genre.

For new players interested in getting started, guides are available covering the various classes, resources, and locations essential for survival on Arrakis. Whether you’re looking for a step-by-step storyline walkthrough or resource maps for iron, steel, aluminum, or trainers, there are plenty of resources to help you navigate the harsh desert environment.

Vikki Blake, a seasoned gaming journalist with over 15 years of experience, continues to cover developments like this, bringing insights from her work across leading gaming outlets.

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