Understanding the Amazon Org Chart: How One of the World’s Largest Companies Organizes Its Global Operations
Amazon is one of the most complex organizations in the world, operating across e-commerce, cloud computing, logistics, entertainment, advertising, smart devices, and AI. With millions of sellers, thousands of product categories, and more than a million employees worldwide, understanding the Amazon org chart has become a common interest among professionals, analysts, job seekers, researchers, and students.
Although Amazon does not release a detailed, internal organizational chart publicly, the company’s structure can be understood through leadership announcements, industry insights, operational patterns, and publicly available corporate information. What makes Amazon particularly interesting is the way it combines hierarchy with decentralized teams — a structure designed to support innovation, scale, and rapid decision-making.
This article breaks down what the Amazon org chart generally looks like, how different business units operate, why the company structures itself in this way, and what professionals can learn from Amazon’s organizational approach.
Why People Search for the “Amazon Org Chart”
People look for the Amazon organizational structure for several reasons:
1. Job Seekers and Career Planners
Amazon receives thousands of job applications each day. Understanding the org chart helps candidates learn:
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which teams they might join
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how reporting lines work
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what leadership layers exist
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possible career progression
2. Students and Academic Researchers
Business schools frequently study Amazon when teaching:
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organizational design
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operations management
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innovation strategy
3. Industry Analysts and Investors
Leaders and stakeholders use Amazon’s org structure to understand strategic direction and emerging focus areas.
4. Competitors and Consultants
Many companies follow Amazon’s structure as a model for scaling logistics, cloud services, or product innovation.
5. Entrepreneurs and Startups
Founders often study Amazon’s team architecture to design scalable organizations.
High-Level Overview of the Amazon Org Chart
Amazon’s structure includes several major layers:
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Executive Leadership
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Primary Business Divisions (Amazon Stores, AWS, Ads, Prime Video, Devices, Logistics)
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Corporate Functions (Finance, HR, Legal, PR, etc.)
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Engineering & Product Teams (Two-Pizza Team Model)
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Global Operations, Logistics & Fulfillment Teams
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Regional and International Business Units
This blend of top-down leadership and decentralized execution makes Amazon uniquely adaptable and innovative.
1. Executive Leadership
At the top of the Amazon org chart sits the executive leadership team. These leaders set broad strategic direction and oversee Amazon’s enormous portfolio of businesses.
Typical executive roles include:
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Chief Executive Officer (CEO)
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Chief Financial Officer (CFO)
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CEO of Amazon Web Services (AWS)
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SVP, Worldwide Operations
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SVP, Amazon Stores
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SVP, Devices & Services
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Chief Technology Officer (CTO)
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Chief Legal Officer / General Counsel
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SVP, Advertising & Marketing
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SVP, People Experience & Technology (HR)
The executive team provides the foundation for Amazon’s global structure and key strategic decisions.
2. Major Business Units in the Amazon Org Chart
Amazon operates through a collection of large, semi-autonomous business units. Each unit functions almost like its own company.
A. Amazon Stores (E-Commerce Division)
This is Amazon’s core business unit, overseeing:
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the online marketplace
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seller services
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category management (electronics, grocery, apparel, etc.)
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customer service
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retail operations
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supply chain integration
B. Amazon Web Services (AWS)
A major part of Amazon’s business, responsible for:
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cloud infrastructure
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machine learning tools
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big data services
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enterprise IT solutions
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global data center operations
AWS has its own CEO and high-level leadership because of its massive global impact.
C. Global Operations & Logistics
This unit manages Amazon’s physical backbone:
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fulfillment centers
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robotics integration
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transportation (air, trucking, delivery vans)
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last-mile delivery networks
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warehouse automation
D. Amazon Advertising
Manages:
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sponsored product ads on Amazon
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display and video ads
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ad measurement and analytics
This division is growing rapidly due to e-commerce-driven advertising demand.
E. Amazon Devices & Services
Oversees:
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Alexa
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Echo devices
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Fire TVs and tablets
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Ring security systems
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new consumer technology innovations
F. Prime, Entertainment & Media
Runs:
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Amazon Prime membership
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Prime Video
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Amazon Music
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Amazon Studios
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live sports streaming
G. Physical Retail
Includes:
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Amazon Fresh
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Whole Foods Market
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Amazon Style stores
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Amazon Go (Just Walk Out technology)
3. Corporate Support Functions
Parallel to business units, Amazon’s org chart includes centralized corporate divisions.
A. Finance
Responsible for:
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budgeting
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forecasting
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financial modeling
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reporting
B. People Experience and Technology (HR)
Manages:
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hiring
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learning & development
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compensation
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internal culture and workplace programs
C. Legal & Public Policy
Handles:
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regulation compliance
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contracts
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privacy and security laws
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global government relations
D. PR & Corporate Communications
Oversees brand messaging, crisis communication, and press relations.
E. Sustainability & ESG Programs
Focuses on:
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climate commitments
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renewable energy programs
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operations efficiency
Each of these functions supports Amazon’s global business units.
4. The “Two-Pizza Team” Method: Amazon’s Unique Structure
One of Amazon’s most distinctive organizational strategies is the Two-Pizza Team Model, which states:
“If a team cannot be fed with two pizzas, it’s too big.”
This approach encourages:
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small, autonomous, cross-functional teams
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rapid decision-making
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iterative experimentation
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innovation without bureaucracy
These teams may include:
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product managers
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engineers
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UX designers
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data scientists
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operations staff
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QA testers
This decentralized model allows Amazon to behave like a startup in many areas, despite its size.
5. Amazon’s Global Operations & Fulfillment Structure
Amazon runs one of the largest logistics networks in the world. This part of the org chart includes:
A. Fulfillment Center Leadership
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general managers
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area managers
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process assistants
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robotics teams
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inventory specialists
B. Transportation Division
Managing:
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Amazon Air
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delivery fleets
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trucking operations
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international logistics
C. Last-Mile Delivery
Using:
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Delivery Service Partners (DSPs)
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Amazon Flex drivers
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Prime delivery hubs
D. Automation & Robotics Teams
Building advanced systems like:
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Kiva robots
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automated sorting systems
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computer-vision tools
This operational structure supports Amazon’s rapid shipping guarantees.
6. Regional and International Divisions
Amazon’s markets are divided geographically:
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North America
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Europe
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India (often managed as its own priority region)
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Asia-Pacific
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Middle East & North Africa
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Latin America
Each region has its own:
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regional president or director
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operations leadership
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marketplace teams
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compliance units
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marketing and logistics managers
This helps Amazon adapt to regional consumer behaviors and regulatory environments.
What Makes the Amazon Org Chart Unique?
1. High Decentralization
Teams operate independently, accelerating innovation.
2. Data-Driven Decision Making
Amazon’s structure relies heavily on written documents, metrics, and analytical frameworks.
3. Scalability
Amazon can scale teams rapidly without organizational disruption.
4. Customer-Obsessed Design
Everything in the Amazon structure revolves around customer experience.
5. Balance Between Hierarchy and Autonomy
Executives set direction, but small teams own execution.
Challenges in Understanding the Amazon Org Chart
The org chart can be hard to map because:
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Amazon reorganizes frequently
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teams are constantly created or dissolved
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new business units emerge regularly
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confidential projects remain undisclosed
Still, the high-level structure remains consistent.
FAQ: Common Questions Related to the “Amazon Org Chart”
1. Is Amazon’s full org chart publicly available?
No, the full internal chart isn’t public, but leadership roles and business divisions are accessible through public sources.
2. How is Amazon structured at the highest level?
Amazon is organized under major business units like AWS, Amazon Stores, Advertising, Devices, and Entertainment, alongside centralized corporate functions.
3. What is the two-pizza team concept?
It’s a management approach where teams stay small enough to be fed by two pizzas, promoting agility and innovation.
4. Who leads AWS within the org chart?
AWS has its own CEO and executive team, operating semi-independently under Amazon’s corporate structure.
5. Does Amazon have separate structures for each country?
Yes. Regional divisions manage local operations, compliance, marketing, and logistics to adapt to each market.
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