The global managed services market size was estimated at USD 335.37 billion in 2024 and is projected to reach USD 731.08 billion by 2030, growing at a CAGR of 14.1% from 2025 to 2030. Managed services play a crucial role in minimizing system downtime, reducing redundancy, and delivering tailored, value-added services such as application testing, service catalog development, and expert consultancy. These services allow organizations to focus on their core business while ensuring operational continuity and efficiency.

The growth of the managed services market is supported by the increasing complexity of IT infrastructure, which often involves multiple monitoring tools and several layers of systems managed by isolated teams. To streamline operations and reduce costs, enterprises worldwide are migrating to cloud platforms and leveraging managed IT services to optimize infrastructure expenses. Professional and managed services enable businesses to adopt digital transformation more effectively, maintaining competitiveness and operational agility. Market players are continuously introducing innovative managed service solutions for enterprise clients to capture a significant portion of this expanding market.

Companies in the managed services industry are actively forming strategic partnerships to enhance their cloud and infrastructure offerings, improve security and compliance, and boost overall business performance. For instance, in April 2023, Sinch, a Microsoft Operator Connect partner, announced a collaboration with Synoptek to deliver managed and professional services for the Microsoft Teams Phone System, integrated via direct routing or Operator Connect. Key factors driving market growth include improving operational efficiency by allowing enterprises to concentrate on core competencies, reducing operational expenses, and increasing the adoption of cloud-based technologies such as automation, IoT, blockchain, and cloud computing. These trends are collectively propelling the expansion of the global managed services market.

Key Market Trends & Insights:

• In 2024, North America dominated the global managed services industry, accounting for a revenue share of over 33.0%. The region’s leadership is driven by the presence of advanced IT infrastructure, early adoption of cloud and digital solutions, and significant investment in managed services by enterprises seeking operational efficiency and cost optimization.

• Within North America, the U.S. led the managed services industry in 2024, reflecting its well-established technology ecosystem, high demand for cloud and IT solutions, and the presence of major managed service providers actively expanding their portfolios and market reach.

• By solution type, the managed data center segment dominated the market with a revenue share of over 16.0% in 2024. The dominance of this segment is due to the increasing need for secure, scalable, and high-performance data storage and management solutions, enabling businesses to handle large volumes of data efficiently while reducing operational complexity.

• In terms of managed information services, the business process outsourcing (BPO) segment accounted for the largest revenue share of over 40.0% in 2024. This segment’s leadership is driven by the growing demand for outsourcing critical business operations, improving efficiency, reducing costs, and allowing enterprises to focus on their core functions.

• By deployment mode, the on-premise segment led the managed services market with the largest revenue share of over 51.0% in 2024. On-premise solutions continue to be preferred by enterprises seeking greater control, data security, and customization capabilities, particularly in highly regulated industries and large organizations with complex IT requirements.

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Market Size & Forecast:

• 2024 Market Size: USD 335.37 Billion

• 2030 Projected Market Size: USD 731.08 Billion

• CAGR (2025-2030): 14.1%

• North America: Largest market in 2024

• Asia Pacific: Fastest growing market

Key Companies & Market Share Insights:

Some of the key players operating in the global managed services market include Accenture, BMC Software, Inc., and HP Development Company, L.P., each offering a range of solutions to enhance enterprise IT capabilities and operational efficiency.

Accenture is a leading global professional services company with a comprehensive portfolio spanning strategy, consulting, digital, technology, and operations. Its Managed Services are designed to help organizations improve agility, reduce operational costs, enhance scalability, and elevate service delivery. Through these offerings, clients can transition from reactive problem-solving to proactive, strategic operations by leveraging automation, analytics, and artificial intelligence (AI). This approach allows companies to focus more on their core business objectives while Accenture ensures operational excellence. The company operates in more than 120 countries and serves clients across diverse sectors, including banking, healthcare, energy, public services, consumer goods, and technology.

BMC Software, Inc. is a prominent enterprise software solutions provider specializing in IT service management (ITSM), IT operations management (ITOM), automation, and digital transformation. BMC’s managed services cover a wide spectrum of solutions, such as application service provisioning, business process management, and data storage and management services. Its offerings are tailored to address the specific needs of each client, ensuring that IT systems are aligned with business objectives and can adapt to evolving operational demands.

Emerging participants in the managed services market include Aryaka Networks, Inc. and Atera Networks Ltd., who are introducing innovative solutions to meet modern enterprise requirements.

Aryaka Networks, Inc. provides fully managed network and security services, specializing in Software-Defined Wide Area Networking (SD-WAN) and Secure Access Service Edge (SASE) solutions. Its Unified SASE as a Service platform integrates networking and security functionalities into a single, cloud-first solution. The platform includes SD-WAN, WAN optimization, next-generation firewall (NGFW), secure web gateway (SWG), intrusion prevention system (IPS), and cloud access security broker (CASB) services. By converging these capabilities, Aryaka helps organizations simplify IT infrastructure, strengthen security postures, and optimize application performance across distributed environments.

Key Players

• Accenture

• Atera Networks Ltd.

• ARYAKA NETWORKS, INC.

• AT&T Inc.

• BMC Software, Inc.

• Broadcom

• Cisco Systems, Inc.

• DXC Technology Company

• Fujitsu

• HCL Technologies Limited

• HP Development Company, L.P.

• International Business Machines Corporation

• Lenovo

• ScalePad Software Inc.

• Telefonaktiebolaget LM Ericsson

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Conclusion:

The managed services market is expanding rapidly, driven by strong demand for cost-efficient IT operations, cloud adoption, and digital transformation. Enterprises are outsourcing infrastructure, security, and business processes to improve efficiency and focus on core activities. Innovation, strategic partnerships, and automation are propelling managed service providers to capture this growth opportunity.