Online Laundry Service Market Trends, Urban Adoption and Forecast Report (2022-2028) |UnivDatos

The Global Online Laundry Service Market is projected to grow at a remarkable CAGR of 28% from 2022 to 2028, according to UnivDatos. The sector’s rapid rise reflects a shift in consumer preferences as laundry and appearance become increasingly tied to lifestyle, health, and personal presentation.
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The integration of technology and convenience has positioned online laundry services as an essential part of modern urban living. With appearance and hygiene now playing a more central role in everyday life, consumers are gravitating toward digital platforms that offer cleaning services on demand. The accessibility of laundry services through user-friendly mobile applications, developed across platforms such as Android and iOS, is a key contributor to the industry’s growth. These apps serve as digital bridges between customers and service providers, making laundry services more seamless, accessible, and responsive.
Segment Overview
The market is segmented based on service, application, and region.
By Service:
The online laundry service market is segmented into laundry care, dry cleaning, and duvet clean. Among these, the dry-cleaning segment holds a substantial share. This is largely due to the rise of new fabric types and garments that require dry cleaning, as well as the adoption of eco-friendly solvents that align with consumer preferences for sustainability and fabric safety.
Meanwhile, laundry care also captures a considerable share of the market. A noticeable shift toward maintaining clean homes and wardrobes, driven by rising awareness of personal health and hygiene, is propelling demand. The emphasis on cleanliness as a foundation of wellness has elevated laundry care from a chore to a lifestyle choice.
By Application:
The application segment is bifurcated into residential and commercial users. The residential segment holds a significant market share, attributed to busy working lifestyles and hectic schedules that leave limited time for household chores. Additionally, the elderly population, who may struggle with daily tasks, increasingly rely on online laundry services to meet their needs conveniently.
The commercial segment is also expanding steadily. Businesses such as hotels, restaurants, and hospitals require consistent, large-volume laundry services to maintain hygiene and service quality. This growing commercial demand is boosting the segment’s contribution to overall market growth.
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Regional Outlook
The global analysis of the online laundry service market spans major geographies including North America, Europe, Asia-Pacific, and the Rest of the World. Among these, North America is poised to register substantial CAGR growth during the forecast period. The region's expansion is driven by a growing population of health-conscious consumers and rising disposable income, both of which are contributing to increased spending on personal care services, including laundry.
Within North America, the United States is a key market due to consumer willingness to invest in convenience-oriented services that align with their fast-paced lifestyles.
Competitive Landscape
Key market players are actively transforming the online laundry landscape through technological innovation and service differentiation. Leading companies include:
- DhobiLite
- CLEANLY, Inc.
- FlyCleaners
- Laundrapp Ltd
- Zipjet Ltd
- Rinse, Inc.
- Mulberrys Garment Care
- Laundryheap Ltd.
- WASHMEN
- IHATEIRONING
These players are focusing on expanding service availability, streamlining logistics, and enhancing app functionality to offer a smoother customer experience. Their strategies reflect the growing expectation among consumers for fast, high-quality, and eco-friendly laundry solutions delivered through digital platforms.
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