Which ITIL Certification Should I Start With? If you’re considering a career in IT service management (ITSM), one of the best ways to begin is by pursuing an ITIL Certification. ITIL, or Information Technology Infrastructure Library, is a globally recognized framework designed to standardize the selection, planning, delivery, and maintenance of IT services. But with multiple certifications available, a common question arises — which ITIL certification should I start with? https://medium.com/@dhanashrinovelvista22/which-itil-certification-should-i-start-with-6494f43db8c6