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Reflexión añadida Literature

2025-11-13 05:06:46 -

In today’s fast-changing digital world, organizations depend heavily on IT services to deliver value and stay competitive. This is where ITIL (Information Technology Infrastructure Library) comes into play. But what exactly is the goal of ITIL, and why has it become a global standard for IT service management? At its core, the goal of ITIL is to align IT services with business needs. It...

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