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2025-04-29 09:16:29 -

Contact Center Analytics Market Set to Reshape Industry Landscape by 2030

Market Overview According to the research report, the global contact center analytics market was valued at USD 1.28 billion in 2021 and is expected to reach USD 5.81 billion by 2030, to grow at a CAGR of 19.4% during the forecast period. Contact center analytics involves capturing, analyzing, and interpreting customer data to optimize service delivery, enhance agent performance, and...

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