Best Practices for Virtual BDC Agent Transferring Warm Lead to...

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2026-01-12 10:08:20 -

Best Practices for Virtual BDC Agent Transferring Warm Lead to Floor Salesperson

Introduction to BDC and Warm Lead Transfers A warm lead transfer is like passing the baton in a relay race. If it’s smooth, the team wins. If it’s sloppy, everything falls apart. For BDC agents, the moment you hand off a warm lead to a floor salesperson can make or break the customer experience—and the sale Outsource BDC. What Is a BDC Agent? A Business Development Center...

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