How AI Is Transforming Call Management in Modern Businesses

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2025-11-19 10:11:06 -

1. Introduction In the modern digital era, customers demand fast and precise and personalized service from businesses. Conventional call management systems are prone to failure in most cases because of high volumes, determining the intent of calling, and providing a continuous customer experience. This is the area where Artificial Intelligence (AI) is particularly causing a big impact....

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