Lessons Learned from Failed ITIL Implementations

σε πρόσθεσε στο Literature

2025-10-29 07:07:03 -

Implementing ITIL (Information Technology Infrastructure Library) is a strategic move for organizations aiming to enhance IT service delivery and operational efficiency. However, despite its proven framework, many ITIL implementations fail to achieve their intended outcomes. Understanding why these failures occur — and what lessons can be learned — is critical for organizations...

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